FAQ

Completing the order in 2 steps. First, you choose the product you are interested in and put it in the cart. Then you fill in your information in the form and after making sure that the information is correct, you go to the next step of the payment method. Then you receive an automated message summarizing your order, with all the relevant information about the delivery!

You may pay for your order either by bank deposit or by using your debit/credit card directly on our page. In both cases there is absolute transaction security through the strong encryption of banking system gateway.

In case of anything bad has happened during the transport of your order (damaged product, obvious signs of suffering in the bag, loss etc) we immediately take care of its replacement as all our shipments are 100% covered during their transport!

All our products, as you will have already noticed, have a volumetric weight, in which their transport fee is automatically calculated. We constantly try to establish transport partnerships for our customers at the lowest possible cost. With well-known companies in the sector, who inspire us with confidence and safety, without putting at risk the smooth completion of the transfer. In case you wish to use a different transport company, it is absolutely welcomed! In addition, we give you the option of free delivery within Attica area!

The ultimate concern of our team is the absolute satisfaction of our customers needs, with quality, creative and unique handmade products. In case you wish to change or return your order, you can inform us within 14 days so that we can respond immediately!

Our team puts a lot of emphasis on consistency. Therefore, we make sure every day that all our posts are accurate. Also, the photos of the products have not any kind of processing, so that they accurately reflect the final result of a project. As all handmade products which no automated production is involved, there may be a slight variation in the color, wood curves and overall dimensions we give. For this very reason, each of our projects is special!